1. Introduction
IT SolveLab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itsolvelab.com and use our services.
We comply with the General Data Protection Regulation (GDPR) and Romanian data protection laws. By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms
- Request quotes or consultations
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name and contact information (email address, phone number)
- Company name and job title
- Project requirements and preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on pages
- Date and time of visits
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To send you information about our services and updates
- To improve our website and services
- To analyze website usage and trends
- To comply with legal obligations
- To protect against fraud and unauthorized access
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and delivering services
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights Under GDPR
If you are in the European Economic Area, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Request restriction of processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +40-21-318-4729
- Address: Strada Aviator Popisteanu 54A, Bucharest, 011975, Romania